Archive for the 'Eyeballs and Eardrums (The Media)' Category

Thursday, March 27th, 2014

How Irrelevance Serves Monopoly

In the United States, our overclass has used its ownership of politics to prevent serious regulation of communications infrastructure, to say nothing of public ownership. As a natural result, we get the highest prices and worst services in the supposedly developed world.

Of course, a small part of the gargantuan cash geysers the overclass reaps from such a sweetheart set-up is used in marketing the overpriced, inferior products underlying its profit ranches.

Having no rational product differences or genuine technological breakthroughs to describe, such marketing is always mere empty manipulation.

Consider this perhaps familiar example:

How, one might wonder, could such unfunny and ham-handed irrelevancies be profitable to AT&T? What’s the business rationale? Is AT&T stoned?

Turns out, as always, not in the least.

Per an Ad Age story titled “How Big Data Shapes AT&T’s Advertising Creative,” there’s rather rigorous method to the apparent superfluity:

It’s Not Complicated” may have been its name, but the insights that drove one of AT&T’s most successful ad campaigns ever were based on a massive three-year big-data project that was plenty complex.

The campaign featuring comedian Beck Bennett and little kids in a classroom was the product of a three-year project. It involved an analysis of 40 copy-test variables and tagging 370 AT&T and competitive wireless communications ads on everything from the type of humor used and how characters interact to type of storyline.

The BBDO-created campaign that resulted from the analysis generated an additional $50 million in sales in AT&T’s estimation, said Greg Pharo, director-market research and analysis for the telecom in a presentation at the Advertising Research Foundation’s Re:Think 2014 conference in New York today.

Here’s how that happens, per Ad Age‘s report:

Mr. Pharo and AT&T Senior Data Scientist Damon Samuel, who made the switch from working on the telecom company’s marketing-mix analytics team to working on the project, delved into sometimes surprising details about what works and what doesn’t in their ads and those of rivals. Among the lessons:

-Ads with storylines are very effective

-Informative demonstrations boost ad performance

-Simple outperforms complicated

-Slice-of-life and transactional or promotional ads can both work

-Humor is effective at driving recall, brand favorability and likeability, but not all types of humor are equal

-Character interaction matters a lot

Of course, some of those lessons have guided TV advertising since Mrs. Olsen was pouring coffee for Procter & Gamble Co. and Folgers in the 1960s. But AT&T’s analysis has helped delve deeper into exactly how elements work, particularly humor.

The team, along with its market-research shop Added Value, painstakingly code commercials for such things as the type of humor. And they found, according to Mr. Pharo, that ads featuring humor deemed clever, sarcastic or snarky tend to outperform ads with silly humor (though Mr. Samuel noted that ads with darkly sarcastic humor tend to underperform).

While ads with storylines do better generally, those with complex storylines, too many scenes or vignettes and complicated visual montages “underperformed very significantly,” Mr. Samuel said. “Thirty seconds is just not enough time to share all the story elements and come to a resolution.”

Particularly effective are ads with informative presentations when a character explains the benefits and presentation of a product, Mr. Pharo said.

While people demonstrating product benefits works, just showing phones and benefits, or what Mr. Samuel termed “phone porn,” doesn’t. At best, such primitive product demos drive a shift in the mix of handset types sold without increasing total sales.

The rewards for AT&T are substantial, Mr. Pharo said, with the project showing that 25% of AT&T’s total sales are driven by media advertising and 10% from TV alone. Creative quality and tonality rather than media weight or placement account for a third of TV ads’ impact.

Such are the building blocks of our market-totalitarian culture.

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Monday, March 10th, 2014

Micro-Cosmos

science-equals-money So, to much fanfare, Neil DeGrasse Tyson is remaking Carl Sagan’s astronomy-and-a-bit-of-science TV show. Is television any way to learn science? Did Sagan’s Cosmos really turn anybody on who wasn’t already turned on, or about to be turned on? Is, as the Babysitter-in-Chief would have it, a passion for truth and bold thinking about new problems and limits really part of our national character at this point? Is it even tolerated, let alone promoted, by anybody in power?

Whatever your answers to these questions may be, ponder the more elementary fact that Tyson’s show is commercial, while Sagan’s was public. Hence, you have to wonder how much Tyson truly embodies his mentor’s spirit. Before giving up on PBS (not that it is anything like truly public), Tyson might have gone back and pondered the fact that Sagan fought an extended legal battle to prevent Apple from using his name to sell its products.

In any event, thanks to its commercialization, the first institutional task of the new Cosmos is greenwashing. In the coming weeks, we’ll discuss some of the details of what things like “the Chrysler Brand” gain from such campaigns. We’ll also keep notes on how the sponsors impose limits on what makes it into Tyson’s scripts. Don’t expect much fearless talk about the main tasks of science at this point in human history.

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Thursday, February 13th, 2014

Belly Laugh on Media Monopoly

media-monopoly1 The filters that govern mainstream journalism sometimes produce sentences that are simply hilarious. Reporting today on the proposed merger between the Comcast and Time-Warner media profit fiefdoms, The New York Times notes that “the deal, if completed, could have impacts on consumers across the country, though it is unlikely to reduce competition in many markets.”

To be sure, you can’t really reduce what does not exist, can you?

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Wednesday, November 6th, 2013

As Predicted…

elections Yep and yep.

66-21 wound up 45-55. The system works!

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Monday, November 4th, 2013

“Journalism”

“It’s the car you want when you win the lottery.” Um, no and no. But that was the teaser for this latest belch from the craptastic faux-thoughtful faux-news beast known as 60 Minutes:

It almost belongs over on Death by Car, but, in the end, what this chunk of naked ideology, thoughtless worship of the main product killing the planet, and blatant “market segment” pandering says about TCT topics is more newsworthy than the actions of the Italian and German creeps who manufacture these automotive monstrosities. This schlock is what happens when news gets eaten by marketing.

Shameful. Entirely shameful.

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Posted by Michael Dawson | Filed in Bad Products, Eyeballs and Eardrums (The Media) | 1 Comment »

 

Wednesday, September 25th, 2013

Oppression by Surfeit

mindcontrol Highly interesting report today by Ad Age reporter Jeanine Poggi.  Poggi discloses some important aspects of how the big business marketing endeavor known as “television” functions.  Turns out one of the major devices there is refusal to permit what’s called “a la carte” TV subscriptions.

The basic problem is this:

A significant amount of TV viewing comes from casual viewers watching channels that are available to them, but that they likely wouldn’t want otherwise. Networks that fall outside of the top tier include independents like ReelzChannel and Ovation, as well as networks owned by conglomerates like Viacom‘s Centric and Discovery Communications‘ Velocity and the Military Channel.

If people could subscribe to plans of their own choosing, the channels that draw this excess viewing would be dropped and disappear, meaning that the price of ads on channels people actually want would increase, while — horror of horrors! — people might actually watch less television.

Poggi quotes an insider with an utterly exquisite surname:

“If people watch the same amount of TV, only getting channels they want, the supply of ratings points would remain constant for the most part,” Mr. Parent echoed.

But Mr. Parent doesn’t believe the same amount of content would be consumed on TV. “There would be less casual viewing and a drop somewhat in surfing,” he said. “It might drive some people online to watch certain shows. If out of the 10 networks there’s nothing on you want to watch, you will turn it off.”

This, of course, cannot be permitted:

[M]edia buyers are skeptical the industry will ever allow consumers to cherrypick individual networks.

TV networks are staunchly against the idea, fearing consumers wouldn’t pay for their smaller networks like MTV Jams or Cloo and might even blow a hole in revenue for midsize players.

But advertisers could also suffer if cable bundles break up and smaller channels thin in number, which would send more viewers to the bigger networks and drive up prices of reaching a mass audience.

This openly secret core aspect of institutional reality is, as always, a sharp disproof of the #1 alleged reason for allowing private business to run the media environment: “We give people what they want.”

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